VaperVapour does not take any responsibility for incorrect addresses supplied by customers.
Please note orders placed after 1pm on Friday will ship on Monday morning. We try to ship everything ordered before 1pm on the same day, however this is not always guaranteed.
2-4 WORKING DAYS SERVICE
Proof of postage or tracking numbers can be supplied on request. In most cases orders arrive within 3 working days from purchase, occasionally there are delays that out of our control. A package will not be considered lost until 7 working days has passed when using the tracked service. If delivery is urgent please use the 1-2 day option which is guaranteed to arrive within 2 working days from purchase (this may not be available at certain busy times of the year such as Christmas).
1-2 WORKING DAYS SERVICE
Proof of postage or a tracking number can be supplied on request by contacting [email protected] The order will be packed within 24hrs and ship for delivery the following working day. This service is a guaranteed service to arrive within 2 working days of ordering. In most cases orders placed before 2pm will ship the same day, however occasionally they may ship the following day to be delivered the following working day.
If ordering on Friday, this service is guaranteed to arrive by Tuesday the following week, but will normally arrive Saturday or Monday (this is not guaranteed though). If it is a particularly urgent delivery, please contact us at [email protected] after making the order and we'll make sure it goes on same-day shipping if ordered before 1pm.
Please note orders placed after 1pm on Friday will ship on Monday morning.
VaperVapour does not ship to countries outside of the UK
VAT on UK and EU Orders
All UK and EU orders are subject to UK VAT and the price listed includes VAT.
For some countries the importation and sale of e-cigarettes containing nicotine is forbidden. Before ordering, please check you are aware of the countries local regulations, as your shipment could be confiscated by customs if they do not allow the import of some of the products you may have ordered.
VAT on orders shipped outside the UK
If your delivery is being shipped to a destination outside of the EU our online shop will show prices exempt of VAT. The shop will do this as soon as you select a delivery destination outside the scope of VAT.
Channel Islands and VAT
Customers ordering from the Channel Islands are exempt from VAT. Please be sure to select your country as the relevant isle (Jersey, Guernsey, etc.) and not the UK. The shop will automatically remove VAT from the listed prices. If you place an order and list the UK as your country the shop will charge you VAT and a refund cannot be claimed after the order is placed.